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    Case Study

    Managing at Camp Bow Wow

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    Managing at Camp Bow Wow


    Candace Stathis is the manager of the Camp. He learned many managerial skills from Sue Ryan and he tried to find out the improvements required in their services. He tried to build a bridge between Customer and the staff, so that they can show their care towards the dogs of customers and satisfy the expectation of the Customer. After service, they can feel the personal bond between them and the camp and its staffs. He always organised the customers and their expectation so that they will be happy and the dogs can get the proper care. He had to deal with the staff and colleagues.

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