An operating model of MultiCorp and each of its three strategic business units?
MultiCorp is a multi- profile organization whose services are diverse. The operating model is a structured process which divides the complex organization into simpler components. The operating model, therefore, manages the overall functions more smoothly and effectively by assigning different leaders for different components. For example, the MultiCorp organization would be a complex one if it does not divide it into components for enhancing the production and global recognition. The three divisions, alpha, beta and gamma are engaged in providing different services to the customers under different brand name. This reduces the chances of getting interfered by different operating ventures of the same firm. The alpha division has divided its services into different parts to manage the services effectively. The beta division, which deals in restaurants have assigned different operators for different branches of the hotels. Similarly, the gamma division manages the function by getting closer to the customers to receive life long loyalty from them.
The business processes are standardized company-wide and within each of its business units?
Business processes helps the organization to understand the functions and focus on improving the services. It includes people, business goals and business steps to achieve the set objectives for the organization. Division of the functions in the organization is the standardized business process in MultiCorp where all three divisions have managed to achieve success by reaching more customers. The alpha division controls the production and transportation of the product in a controlled manner so that it reaches the customers without delays. Similarly, the beta division of the company have standardized the business process by keeping the environment similar in all the geographical regions where it functions. Moreover, it provides similar menu of fast food so customers do not remain site specific for food. The gamma division uses the customer support as the business process to procure the customer satisfaction and long term loyalty from them.
Specific types of data are integrated across the whole company and each of its business units?
The specific data integrated into all the units of the organization is that they act independently and does not interfere in the processes of each other. Different ventures are also controlled and managed independently. The independent functions involve the recruiting, training and accountings of the individual venture. However, HRM data is stored in the human resources program and IT data such as key information of the business will be kept in the business process cloud system.
The highest-level structure of the IT landscape in the company and in each of its business units?
IT landscape is the basic arrangement of the hardware and software in such a configuration that it provides support for the business operations. The company as a whole keep check on the activities of the divisions without any interventions in any functions of the divisions is the highest level structure. However, the three different divisions of the company functions vividly without any involvement of the other divisions or the head office. The alpha unit manages its diverse functions of the production, storage and transportation with a supportive workforce. The IT landscape here provides a thorough information of the processes carried out in the organization. The beta division emphasised on maintaining the similarity among the different restaurants. It provides trainings and recruits without any intervention even of the other branches of the hotel in different geographical areas. The IT landscape of the gamma division helps in maintaining the customer relationships. It provides different discounts and services by retrieving the customer information through software and keeping it safe.
What is wrong with the installed EA tool?
The basic function of the EA tool is to provide the company with architectural designs and updates to improve the business in a competitive market. The company installed the EA tool same motive but the extent of its access was limited (Hinkelmann et al, 2016). An EA tool should be accessible to all and should be of a reasonable price to enhance the productivity of the IT department. The installed tool was very expensive and it cannot be used by more than 4-5 architects of the company. Moreover, it does not facilitate in the process of decision making which is foundation for the growth of the organization. The main function of the EA tool is to provide the company with improved business and IT alignment. However, the installed EA tool was fulfilling the conditions to some extent but at a high cost. Therefore, the decision of the company is not supported by the CIO because he thinks that such an expensive tool is not worthy for just a repository function. Nonetheless, he has also supported his decision with his own undertaken work program and strategic planning in which he realise that the taken work is not effective and will increase the cost of the business.
Is the tool adding value to FinCorp?
A tool adds value to the organization if it largely favours the growth of the organization. An effective decision making process ensures the success of the organization to great extents even in a highly competitive market. The tool installed in the FinCorp does provide some value to the organization. The architects in the company were capable of documenting the IT landscape and associating the business processes with the EA repositories. This association updated the information in the EA repository to keep it current (Rouhani et al, 2015). However, the decision making was not facilitated in the organization which can affect it in the long run. The value added to the organization with the installation of the enterprise architecture tool is short term and can cause lethality to the functionality of the organization. Moreover, the effectivity of the tool decreases due to its costly price and maintenance which requires highly trained workforce.
How can the tool be used to facilitate business and IT alignment?
The organizations are constantly improving to adjust into the market with the help of newer innovative technology. These improvements help the organization to meet the changing situations and circumstances. Enterprise architecture tool is greatly adapted by the organizations to normalize the complexities of the market to achieve the common goals. This tool bridges the gap between the organization and the complex technology up gradations. Nonetheless, there is need to set up proper alignment in the system to strengthen the business outcomes and deliver the nexus between the process. The various ways in which the EA tool facilitates the business are:
It assesses the current architecture of the company maintains the connections between the diverse functions of the organization.
It designs a step- by- step strategic approach to move the organization from present to the future. It shows ways in which the strategies can be implemented to achieve the common goals for the organization.
The implementation of these tools assists in suggesting the valuable technical changes to be implemented for the development of the organization.
It improves transparency among the different operations of the organizations so that a fluent functioning in the organization.
What should be done to maximize the value of the tool for the company?
The value of the EA tool can be increased to enhance the productions of the organization. The EA tools are highly developed software to improve the status of the company by linking and collaborating the different parts of the organization (Frampton et al, 2015). To maximize the value of the tool for the company following aspects can be considered:
The company should invest in the tool by considering all the positive and negative aspects of the tool.
by providing effective training to the existing employees to function and maintain the functionality of the tool and to achieve its maximum utility.
By recruiting a productive and well- trained workforce.
There is need to set up strong training and development program to improve the existing work program with the undertaken work approach.
The company can perform the functions according to the decision taken by using the tool to give soaring results in the market.
There is also need to develop the IT department to manage the IT issues and develop the undertaken work program.
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