Without clear objective, no organization can perform its tasks in an effective manner, and only that part makes the role of a leader more prominent. The role of a leader and manager remains the same, which is managing the employees and provide them with a clear and transparent objective. Modern day organizations are constantly leaning towards developing a team culture in order to boost its productivity and efficiency. That is why choosing a good leader has become an integral part of modern day business management. Despite sharing similar kind of philosophies, both the leader and manager share a lot of dis-similarities in their job role as well. The basic function of the leader and manager may look like same but that managerial approach is dependent on the leadership role and it is insufficient in nature. A good leader can be a good manager but a good manager may not a good leader always (Bolman, and Deal, 2017).
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The role of a leader can be explained as a role model, who has a huge number of the follower. The leader motivates the employees and creates examples by working hard. On the other hand, a manager can be explained as the boss, who has a fair number of workers who are constantly working for the person. Though these two roles may convey the similar meaning from a distant perspective both of these philosophies are completely different in nature.
Kenneth Bounding has said that the leadership qualities can be acquired, and he has also provided a brief description of the leadership process. According to Kenneth, the leadership is a constant process through which the management team or the individual influence others to share the same objective and work towards achieving that goal. Hothouse has shed light on this specific topic and stated in 2007 that leadership is the process by using which an individual influence others to achieve a common goal. Different scholars have conducted their research work on leadership skills and the leadership process, and the majority of them have come to the conclusion that the leader not only shares the objective with the team members but they also work with team members in order achieve those objectives (Selznick, 2011). Zeitchik has shared a statement regarding leadership role and functions, and he has pointed out that the leader doesn't only share the objective and influence others but they also share the success as well. Leadership is all about sharing the effort and sharing the same object and leaders also share the success with the team members as well. Leadership skills are not inborn the leaders acquire their skills through different management process, which includes good communication, understanding of the objective, work ethics, and motivation skill. In respect to the motivation skill of, the leaders the leadership theory of Maslow can be used, which states that every individual has certain desires and they try to achieve their desires through their working capabilities. Maslow has framed the model of individual desires which includes the desire for individual security, desire for learning and self-improvement, and desire of self-satisfaction which people get after completion of a challenging task. The main job of the leader is to provide realistic but challenging tasks to the employees. Accomplishing small tasks boost the confidence of the employees and it also helps them to remain productive during the project.
Though the main role of a leader is to provide the team members a realistic vision and work with the group members and help them to achieve their dreams. On the other hand, the role of the manager is the execution of those objectives. The manager helps the organization by executing the task by using the human resource. That is why a good leader needs to be a good manager but a good manager may not be a good leader all the time. The main task of the anger is to collect the job and get the job done, and the individual doesn’t have any role of motivating the employees or setting any objective. That is why using only the managerial approach may cause ineffectiveness among the employees. According to George Rotary managers are responsible for a specific project in a particular department of an organization and their role ends there. That is why it is often considered that managers are essential for profit making and completion of projects butt without strong leadership the organization will lose its direction (Selznick, 2011).
In this context, the organizational behaviour of BBC news channel can be discussed in order to provide the readers with a brief understanding of the role of a manager and leader. BBC is the national news channel of UK, and this organization is responsible for publishing all the public welfare related schemes and other government information to the public and it also works as a medium of communication of the central government of UK and the common people of the nation. This organization was originated in the year 1926, and since then this organization is providing NEWS related service to the citizens of UK. As this organization was an initiative of the central government and the royal family, that is why the organizational structure is borrowed from the house of common. This organization also follows a bureaucratic structure which is known as the most effective method of operating the business operations of a large organization. The business operations of this organization are highly dependent on the existing human resource in order to conduct its business operations in a proper manner. That is why the role of the manager is much more prominent in this organization. Bib has more than 10,000 employees who are working in order to help this organization to deliver good quality contents to its viewers. Though the organizational structure and influence of the political power have prohibited this organization to bring out the best from its employees (Schein, 2010). There was no CEO successor plan in this organization for a long time period and that is why this organization didn’t have a proper leader for a long time period. The bureaucratic structure of this organization has differentiated the departments and the projects were the responsibility of the managers of that respective department. The managerial approach was unable to provide the employees with a properly objective and it was not effective to align the objective of the organization with the objectives of the employees. Lack of vision has affected the business operations of this organization, and this organization faced difficulties at the time of sustaining the affectivity of its employees and valuable workers in the organization. The bureaucratic structure also levis huge power of the managers and they are assigned with an immense amount of power which also creates huge power distribution gap and it also leads to conflict between the self-interest of the management staffs and the betterment of the organization. This clearly sheds light on the role of the leader and the managers inside an organization. Emphasizing on the managerial approach also leads to unrest in labours and it affects the productivity of the organization on a long-term basis.
Initially, there was a strong leadership, which was being operated by the Royal family of UK and that is why since after inception the BBC gained a lot of appreciation from critiques. But later this organization lost its competitive edge because there was no significant leadership and the impact of political misbalance affected the overall image of this organization. The impact of the external political environment also became prominent, and because of the poor leadership policy and emphasizing more on the managerial approach affected the human resource management system of this organization. In this context, the theory of Kenneth Bounding can be used. According to Kenneth, leaders share the objective of the organization to the group members and this helps the leader to boost the effectiveness of the team members. But there was no team culture in this organization, and the entire system was divided into departments and more emphasis was given on the individual performance. This process may seem like an effective one at the initial stage, but in the long run, this process affect the productivity of the employees and it also leaves a negative impact on the organization as well. In the case of BBC, this scenario actually took place and the well-established organization lost its competitive edge with the changing time. The bureaucratic structure and focusing more on manager based system promotes harmful competition among employees because it doesn’t support the team culture and it promotes the individual performance. The effectiveness and productivity of an organization depend upon the collective effort of the employees and focusing too much on the individual performance affect the team spirit and it also affects the overall productivity of the organization as well. This is the main reason this organization became unable to sustain its valuable employees, which also increased the cost of human resource management as this increased the cost of training the employees (Schein, 2010).
The role of a leader is more versatile and it can’t be restricted to a specific department or a team. On the other hand, the role of the manager is restricted to a specific department or a team, and the role of the manager is to get the job done. Motivating the employees and increasing their effectiveness is not the task of the manager and that is why the role of the leader is more important at the organizational level. Leaders are required to integrate the vision and mission of the organization on a day to day basis in order to conduct the business operations of the organization in a smooth and effective manner. The operational responsibilities clearly signify the preparedness of the particular organization which will help the organization to deal with the changes of the external marketplace.
The role of the leader in an organization is more virtual than the role of a manager. The main job responsibility of the leader to provide the employees with a vision which will help them to work towards a specific goal. Which signifies that the leader determines the goal for the organization as well as the employees and it is the responsibility of the manager to complete the day to day tasks which will help the organization to move towards that specific goal (Rosemann and vom Brocke, 2015).
Operation management is an integral part of every organization, as it emphasize on the final output from the organization and the overall effectiveness of its human resource. Operational management system needs to deal with the execution of the numerous projects of the organization in order to complete the project in an effective and efficient manner. Operation management also opens up the scope for innovation and critical analysis of the existing business operation. The main objective of the operation management is to find out the flaws f the existing business operations and suggest the scope for improvement in order to increase the efficiency of that particular organization. The leaders have minimal scope in the operation management because it completely deals with the executive part of that particular organization.
In the case of the BBC media, the leaders set the goal of this organization which was acting as a medium of communication for the government and the royal family. Previously there was no well-defined process to reach out to the citizens and make them aware of the objectives of the central government. In order to develop a healthy communication with the citizens, the central government of UK initiated the media organization BBC. The main objective of this organization was to provide authentic information about the objectives of the central government. Though, it was the task of the managers of various departments of this organization to carry out the day to day tasks in order to help the organization to achieve its goals and objectives. BBC lost its competitive edge because this organization was lacking a proper leader and a leadership successor plan. A recent survey has revealed that the majority of the organizations which is almost 51% don’t have any proper CEO successor plan. This causes a lack of vision and often the organizations lose their competitive edge after losing its leader. The same thing has happened in the case of BBC. Despite having a bureaucratic structure, this organization was performing in a flexible manner because it had proper leadership and the objective of the organization was quite clear at its initial phase which was acting as a platform for the government agencies and making people aware about the various activities of the government. But, the changing political environment in the UK has affected the internal environment of the organization and the conflict between the management officials caused damage to the business operations of this organization (Bârgău, 2015).
Only delivering objectives are not the only responsibility of the leader, managing and motivating the employees, making decisions for the organization is also considered as the responsibility of the leader. The leaders need to take decisions in order to manage the business operations and align it with the organizational objective. In order to bring more flexibility into the business operations of the organizations, the leaders need to consider the decision-making process as well. The bureaucratic structure focuses more on the execution and conducting the day to day tasks in an effective manner, and it causes damage to the flexibility of the organization. This is the main reason the BBC media lost its competitive edge over time. In BBC the decision-making process was divided among the management staffs and they were also able to seek approval from the central government as well. This made the entire decision-making process more sluggish in nature and it affected the flexibility of the organization as well. The leadership role of this kind of organization can’t become effective because the leader doesn’t have the decision making power. Focusing too much on the execution of the day to day tasks created a huge distance between the organizational objective and the business operations of the organization.
The modern-day business environment has changed completely from the previous model of conducting business operations. The modern-day consumers have more than one choice and there is very little or no scope for monopoly in the market. Increasing use of the advanced electronic medium for communication and social media platforms has reduced the distance between the community members. This has added more speed, and the modern day generation is not eager to wait. That is why the organizations had to change their method of conducting business operations.
The modern-day organizations require more flexibility and strong leadership is required in order to deal with the highly competitive marketplace. That is why in the contemporary scenario the leadership and the management process need to be integrated with each other in order to conduct the business operations in a smooth and effective manner. Different multinational organizations lot their competitive edge because these organizations were not able to take effective decisions in a short time period. Especially in the case of a large organization, the decision-making process lies in the hand of the board members and the leaders has very minimal decision-making ability. That is why in the contemporary business environment the small organizations and the mid-sized organization perform in a better way compared to a large sized organization (Renz, 2016).
Leadership and management are completely dependent on each other in order to help the organization to achieve its basic objectives. The basic objective of every organization is to achieve a sustainable model of development and the organizations can achieve that objective by minimizing its expenses and maximizing its output. Increasing the efficiency of the business operations is the only way to achieve the organizational objective and the role of the leader and management is prominent in this context. The leaders help the organization by increasing the effectiveness of the employees and provide a better output and the management execute the day to day tasks in order to achieve the organizational objective. That is why these two organizational power needs to be integrated in order to ensure the optimum level of output from that particular organization. Though the modern day scenario reflects that the organizations require more flexibility and fast decision-making process, which emphasize on the leader of those particular organizations. the leaders need to have more decision making powers in order to increase the overall efficiency and effectiveness of the organization and the management process is also dependent on the leadership role as well (Vaccaro, Jansen, Van Den Bosch, and Volberda, 2012).
Finally, it can be concluded that leadership role and the role of the managers are not self-sufficient and these two roles are completely dependent on each other. The leaders provide an object to the human force and it determines the direction of the organization but it the management, which actually executes the day to day task and helps the organization to move forward. That is why it can be said that none of these roles are independent or self-sufficient in nature.
Focusing much on the managerial approach may affect the overall productivity of the staffs and that is why every organization requires a strong leadership. Without proper leadership, the organizations can’t perform the tasks in an effective manner, and in the contemporary environment, the role of the leader has become more prominent. The leaders need to perform the duties of a manager as well in order to keep the team members effective and motivated. The advancement of science and technology and the integration of the information system into the business operations have improved the monitoring system and communication system and it has helped the organizations to perform in a flexible manner. Previously the task of execution was dependent on the management only and the leaders were only responsible for clarification of the objectives. Though the modern day organizations demand more versatile leadership which can also execute the day to day challenge in order to integrate the objective of the organization and the team members aligned (Zhang, and Bartol, 2010).
Bolman, L.G. and Deal, T.E., 2017. Reframing organizations: Artistry, choice, and leadership. John Wiley & Sons.
Selznick, P., 2011. Leadership in administration: A sociological interpretation. Quid Pro Books.
Schein, E.H., 2010. Organizational culture and leadership(Vol. 2). John Wiley & Sons.
Bârgău, M.A., 2015. Leadership versus management. Romanian Economic and Business Review, 10(2), p.112135.
Renz, D.O., 2016. The Jossey-Bass handbook of nonprofit leadership and management. John Wiley & Sons.
Vaccaro, I.G., Jansen, J.J., Van Den Bosch, F.A. and Volberda, H.W., 2012. Management innovation and leadership: The moderating role of organizational size. Journal of Management Studies, 49(1), pp.28-51.
Rosemann, M. and vom Brocke, J., 2015. The six core elements of business process management. In Handbook on business process management 1 (pp. 105-122). Springer, Berlin, Heidelberg.
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