INFORMATION TECHNOLOGY MANAGEMENT

Introduction

Today’s world is the witness of colossal business empires all over the world. There is no monopoly of a particular sector or a business. The business world has successfully spread its web to every corner of yhe world. As a result, the large scale industrialization that is evident today is possible. With the ever growing nature of the business ventures both in the national territories and across the globe indicates towards an efficient system of management that is integral to the success and sustenance of any business organization. While the strategic management has always been on the top of the list as a contributing factor to the success of the organizations, the introduction of technology proved to be a supportive resource in carrying out the business tasks more efficiently and easily. 

Technological advancement has been making its mark in every sphere that the humankind is aware of. In this, information Technology has specifically made an outstanding contribution in the business world to help in the process of designing, developing, implementing and supporting all kinds of work based on computer systems. Big business processes have bigger records of data to maintain and all kinds of storage and exchange is facilitated through electronic data. Thus, the assignment would take a close look at the importance of Information Technology on the performance of the business organizations with specific reference to the world famous brand of the fast food chain, KFC.       

Impact of Information Technology on business organizations

The impact of information technology on business organizations is distinctly significant. The entire work stature has changed after its introduction to the business processes. There is not just a single way in which it has proved to be a boon, but constitutes of a whole range of systems that have been positively affected by its implementation. The traditional structure of conducting jobs and responsibilities has been replaced by the new age system of information management, as noticed by Al-Shbiel and Al-Olimat (2016). The flow of information that is crucial for all organizations has been made easy by using a centralized data center where all the data can be stored and retrieved.

Information technology has simplified the transaction processing of business organizations through the TPS mechanism. It processes all the transactions that an organization makes. In a similar way, all the information of transaction processes is stored in a centralized information database that can be accessed by network of internet, comments Bennett et al. (2012). The IT supports a decision support system (DSS), which is characterized as a highly flexible and interactive system. It supports the designing of all types of decision making when there is no specific structure for a problem. The online analytical process with the DSS helps in facilitation of the decision making tasks smoothly that might need extensive analysis and hard work. 

The most effective scope of IT is its workgroup support that enables the workers to connect and consult with each other, who are physically distanced. Similarly, there is an executive management system that is part of the interactive management information system combined with artificial intelligence as well as the decision support system for easing the task of the managers, as observed by Tarafdar et al.  (2013). Through this the managers easily identify and address the issues and its solutions and convey effectively to mitigate the problem.   

IT has solved the biggest problem of data management which was considerably increasing with expanding business scope. Organizations have an internal centralized system that stores all the data

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