Support North America Sales Management and Account Executives through analysis and reporting; as well as maintaining the weekly sales forecast and sales quota attainment. produce and gift sales KPI’s for government workers members. offer sales professionals with displays and reportage want.
a) Created SFDC reportage used for validation efforts, leading to the 8+ hours/week saved
Served because the primary purpose of contact for client Success Operations reportage and issues: knowledge integrity, system management, revenue management, and Ad-Hoc Requests. offer money leadership, business consultation, and analytical and call support to the senior management team from a money and renewal perspective.
a) Directed renewal reportage in a pair of systems for seventeen,000+ opportunities; total contracts valued at $280MM+/year
b) Managed team of vi international renewal analysts and one operations analyst
Supervised and augmented effectiveness and potency of operational technical support renewal processes, policies, and reportage wants. compete for an essential role within the development and support of business needs for the implementation of Saleforce.com for the recently shaped Client Success team. Planned company world strategy, delegating authority to implement new policies and practices whereas overseeing client Success operations. Monitored structure growth and according to world management leadership.
a) Created and enforced reportage dashboards related to the Director of Maintenance Operations, which was, in turn, utilized by the manager and Sales Management groups
b) Created reportage methodology for “active customer” definitions used for SEC 10k filing
Managed occupier maintenance renewal business, whereas serving as a primary internal liaison for all renewal operational wants. known project needs analyzed operations, and determined and documented results. Maintained systems by researching and resolving issues and maintaining system integrity and security. utilized applied math analysis to develop sensible solutions and advise decision-makers on acceptable courses of action.
a) Increased adoption of multi-year commitment program by purchasers in LATAM
b) Collaborated with data systems department to develop internal exception chance reportage for renewal and field sales staff
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