Case study – Business Resources for the Golden Institute

This is a business simulation. The information provided is set out in this case study.

The scenario is explained here and orally by the people in the simulated business.

The business facilities are real and at your College – that we will call Golden Institute.

The individuals and work teams in the business are the Operations Manager (role played by your trainer), other staff and students.

You will be allocated to teams during the simulation.

Case study information

You have been asked to work on a small project with the Operations Manager at Golden Institute. The project is the resource planning, acquisition, monitoring and review of four areas in the Institute. The areas are:

the computer rooms

a The student kitchen

b The student recreation area

c Waste management for the Institute

The Operations Manager, (role played by your Trainer) will meet with the whole group.

He will explain the acquisition, budgeting, maintenance, and monitoring that occurs at the Institute and he will honestly raise the issues that need attention and are causing him headaches at the Golden

Institute.

He will explain and answer questions about why and where he needs more structure and controls in place. This will provide the Golden Institute policies and procedures and forms relevant to business

resources coordination.

The class will be set up into small workgroups of 2- 3 students. Each work group will be allocated to the area they will focus on for this task – a computer room, the student kitchen, the student recreation area or the waste management system.

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