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Tan Kumar Ali

Tan Kumar Ali

SAMPLE & FORMAT OF A RESUME 

Tan Kumar Ali

 

CAREER OBJECTIVE 

EDUCATION 

Jul 1998 to Jun 2001 

Jan 1994 to Dec 1997

 

WORK EXPERIENCE

 

May 2000 to Jun 2000

To pursue a career in Business & Commerce with focus on Sales & Marketing with special emphasis on client & customer services & needs assessment. 

Nanyang Polytechnic

Diploma in Marketing with Merit

Obtained A’s in 5 out of 10 Marketing modules.

Awarded a Book Prize for Marketing Management in 2nd Year.

Sin Ming Secondary School

GCE “O” level (Science Stream)

Obtained a Distinction in E Maths and Credits in English Language, Mother Tongue, Chemistry, Physics, Add Maths and Geography

Sales Assistant, Mito Marina

Assigned to the Stationery dept – assisted in merchandising, stock taking & housekeeping 

Achievements: was commended and given a testimonial for good work performance and positive attitude.

May 1999 – Jun 1999

 

 

 

 

 

 

 

 

Nov 1998 – Dec 1998

 

 

 

WEB-CENTRIC SKILL

OVERSEAS INDUSTRIAL PLACEMENT PROGRAM (OIPP)

Jan 20001 – Mar 2001

 

 

 

TEACHING ENTERPRISE PROJECT (TEP) ATTACHMENT

1999 - 2000

 

Administrative Assistant, Pico Art Int’l Pte Ltd

Assisted in general administrative work in Marketing dept.

Achievements: helped the marketing dept to create a marketing library and database to store marketing related materials.

Sales Assistant, Mito Marina

Assigned to the Toy dept – assisted in merchandising, stock taking & housekeeping

Achievements: received very good customer feedback in helping customers locate their items through special orders.

·         IT Competency – proficient in MS Word, PowerPoint, Excel and SPSS

·         Web-centric Competency – able to design web page using FrontPage and Microsoft Composer

·         IT Research Competency - proficient in the use of Internet and on-line retrieval systems for information research

Nippon Travel, Tokyo, Japan

·         Attached overseas for 12 weeks under NYP’s Overseas Industrial Placement Program (OIPP) – attached to Nippon Travel, Tokyo, Japan.

·         Assisted as a Guide Assistant and itinerary planning as part of my project work there

 

·         Attached to Teaching Enterprise Project (TEP) for one semester in 2nd year of diploma – attached to the various Business Centres within campus such as Marketing Services Centre (MSC), Tour & Travel Centre (TTC), and Business Process Outsourcing Services (BPOS)

·         Involved in a client’s market research for SMRT and business process mapping for a local insurance company.

  

COURSE PROJECTS (SBD, IB & SPECIAL PROJECT)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

CUSTOMER RELATIONSHIP MANAGEMENT (CRM)

 

CORE CURRICULA ACTIVITIES

 

1999 – 2001

 

1994 - 1997

 

Successfully completed and presented group projects for modules such as :

·         Small Business Development (SBD)

     Project Title: “Setting up a One-Stop   Computer Shop in Suntec

·         International Business II (IBII)

Project Title : “E-commerce: Marketing in a borderless world in the service industry

·         *Special Project

Project Title: “Customer Relationship Management in Ken Air

 

(Course projects are available for viewing)

 

*This is offered to selected better performing students only.

 

Successfully completed Customer Relationship Management module which included 10 hours of practical sessions in the CRM Call Centre Laboratory. 

Editor - School of Business Management Students’ newsletter

Secretary - Nanyang Polytechnic Students’ Union

Participated in inter-diploma debate (1999) – preliminary and semi-final

Assisted in NYP Open House (1998 & 1999) 

Patrol Leader - Girl Guides

Member of school volleyball team – represented school in National competition – clinched 2nd prize in 1996

Class Monitor – 1996 & 1997

 

  

INTERPERSONAL SKILLS

 

 

 

 

 

 

 

 

 

 

 

LANGUAGE PROFICIENCY

 

INTERESTS

 

 

 

REFERENCES

 

·         Learned the importance of tact in Sales Assistant job.  Commended by Sales Supervisor for diplomacy with customers and staff.

·         Learned the importance of team player when working on projects with various teams.

·         Learned real life working experience during overseas attachment and TEP

·         Learned to question, listen and present during class tutorial and discussion.

·         Learned Japanese as a foreign language during 2nd year.

 

English and Mandarin (Spoken & Written)

Japanese (Beginner)

 

Developed a strong interest in health and physical fitness while studying in the Polytechnic.  Enjoy swimming and trekking.

 

Mrs Evelyn Tan

Lecturer

School of Business Management

Nanyang Polytechnic

 

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