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Unit 4 Management and Operations

Unit 4 Management and Operations

Unit 4: Management and Operations                             Unit Code:  D/508/0488

Session/Year: Dec  2018                                                   Assessment No: 01

Assignment Launch Date:  03 Feb 2109                           Due Date:   

Assignment Title: Understanding Management and Operations

Student Name:                                                   Registration No:                Final Grade:


Assessor:                                                             IV: …………………………………


Submission Format

The submission is in the form of an individual written report or as guided below. This should be written in a concise, formal business style using single spacing and font size 12. You are required to make use of headings, paragraphs and subsections as appropriate, and all work must be supported with research and referenced using the Harvard referencing system. Please also provide detail reference using the Harvard referencing system.

Unit Learning Outcomes covered 

  • LO1Differentiate between the role of a leader and the function of a manager
  • LO2 Apply the role of a leader and the function of a manager in given contexts
  • LO3Demonstrate an appreciation of the role leaders and managers play in the operations function of an organization
  • LO4 Demonstrate an understanding of the relationship between leadership and management in a contemporary business environment


Imagine that you have been working as a trainee Human Resource Manager for a reputed company (you have to think of an organization you know or you can imagine about). Recently, your senior manager has asked you to prepare a written document which shows that you understand the difference between the function of a manager and the role of a leader. You have to consider the characteristics, behaviours and traits that support effective management and leadership. This document will also highlight how understanding management and operations make effective contribution to an organization.


In order to complete the document, consider the followings:  

Part 1

1.     An introduction to the organisation and management structure

2.     Definition and roles of both managers and leaders, and compare highlighting the differences between management and leadership

3.     Examine with reference to suitable examples how the role of a leader and the function of a manager apply. Support the response by leadership and management theories and concepts.

4.     Illustrate how different theories such as ‘chaos theory’ and ‘management by objectives’ and models such as situational leadership, systems leadership and contingence leadership apply to the organisation.

5.     Based on your studies for this part write conclusions on how managers and leaders have made an impact on the organisation and recommendations for future improvements 

Scenario (Part 2) 

In this part of the assignment you are asked to prepare a detail report and a presentation. The report demonstrates how leadership and management are related in the existing business environment. And the presentation will assess the factors within the business environment that impact upon operational management and decision making by leaders and managers.   

The second part covers the following areas:

1.     An introduction to the key operations of the organisation.

2.     Explains the details of each operational function and explains with suitable examples the roles and responsibilities of managers and the leader in the key operational functions.

3.     Explanation of the key operational approaches to operations management and their value in relation to achieving business objectives.

4.     How operational efficiencies can be improved to successfully meet business objectives using appropriate management and leadership approaches.




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