HOTL5002Hotel Leadership management assignment help

Provides a comprehensive understanding of the multi-dimensional characteristics, influences, challenges, and obstacles facing a contemporary global hotel leader. Students will develop leadership knowledge, which includes perspectives and theories of leadership, leader behaviour, stakeholder and reputation management, power and ethics, and the role of future leaders in global hotels.

Content

This unit contains 6 topics:

1. Introduction and the context of leadership

2. Leadership perspectives

3. Leader behaviour

4. Power, culture and ethics

5. The leader and the stakeholders

6. The future global hotel leader

Graduate attributes and unit learning outcomes

As a graduate of Southern Cross University, you will have developed skills, values and attitudes that are essential for gaining employment and advancing lifelong learning. The University refers to these as graduate attributes (http://policies.scu.edu.au/view.current.php?id=00091#s3) and identifies them as follows: GA1 Intellectual rigour, GA2 Creativity, GA3 Ethical practice, GA4 Knowledge of a discipline, GA5 Lifelong learning, GA6 Communication and social skills, GA7 Cultural competence. This unit will assist students to develop the following graduate attributes (shown below as they relate to this unit's learning outcomes):

Learning resources

Prescribed texts and materials

There are compulsory readings for this unit. See MySCU (http://learn.scu.edu.au) for details

Required online resources

An overview together with readings and resources are provided for each topic / module in this unit. See MySCU for details.The first step in managing your study for this unit is to familiarise yourself with this document and the MySCU (http://learn.scu.edu.au) Learning Site. You should refer frequently to the MySCU Learning Site for announcements and updates.

Assessment

Assessment due dates and the examination period provided below apply to the Australian study period. They may be varied for students studying elsewhere. Please confirm dates with your local tutor.

Assessment overview

In order to achieve a passing grade in this unit you must submit all assessment tasks and obtain a score of at least 50% of the total assessment marks for the unit. 

Assessment details

Assessment 1:Presentation

This assessment is for these students only: Brisbane - Hotel School; Melbourne - Hotel School; Sydney - Hotel School.

Timing: Presentations commence in Week 3 and will be held weekly until Week 12. Week 13 is a reserve week for students with Specisl Consideration.

This assessment has two compulsory parts:

a. Each pair will make a 10-15 minutes oral presentation followed by questions and discussion. The pair will select one article from the list provided on the Unit’s Blackboard site – or any other peer review journal article or case study about leadership in the hospitality sector that has been approved by their tutor. The presentation will include a brief summary of the paper, contextualisation of the article in relevant leadership theory, and the key findings or lessons and outcomes of the article. Each pair will explain how these findings relate to leadership in the hospitality sector. The presentation will be interesting and engaging for the audience.

b. The pair will submit a PP presentation online via Turn-it-in link before the oral presentation. This PP will include SCU Harvard Intext citations and a Reference List.

Tips: Aim for 10-15 Powerpoint slides. A short video (up to 2 minutes) is encouraged. Powerpoint slides are an aid, not a crutch and ideally will have an appropriate mix of text and graphics. An ideal slide will have a maximum of five bullet points (with, if applicable, citations). Intext citations require author, year and page number.

Marking Criteria

Selection of an appropriate article

Clear summary of the article

Ability to contextualise the article within leadership theory (maximum three other peer-review sources)

Analysis of the article’s main findings

Relate the article’s findings and outcomes to hospitality sector leadership

Intext citations and a Reference List (both in SCU Harvard)

Assessment 2:Report

This assessment is for these students only: Brisbane - Hotel School; Melbourne - Hotel School; Sydney - Hotel School.

This written assessment will be submitted in a Business Report format, i.e. Table of Contents, Executive Summary, Introduction, Sections, Conclusion, Recommendations, References, and (if relevant, Appendices). Sections are numbered.

This assessment has two options. Students, after consultation with their tutor, will choose one of the following:

Option A:

Drawing on the evidence presented in a minimum of six and a maximum of ten peer review articles, use authentic leadership theory, including ethical, relational transparent and balanced processing to critically assess the quality of leadership behaviour at a contemporary hospitality establishment. To what extent do the current leadership practices and style at the organisation compare/contrast with the theory in the scholarly literature, and why is this the case. What lessons for your future practice as a hospitality leader can you draw from this analysis?

Tips: It is essential to be currently employed in an Australian hospitality organisation to have the necessary insights to critically reflect on the organisation’s leadership. Student may change the name of the organisation (and individuals) but will need to confirm to their tutor, in confidence, the organisational name and their employment.

Use SCU Harvard Referencing and ensure Intext citations contain author, year and page number.

OR

Option B:

Select a hotel/hospitality organisation that has experienced a major organisational, leadership or reputational crisis in recent years. Drawing on publicly available sources e.g. media reports and a minimum of six and a maximum of ten peer review articles about crisis management and authentic leadership theory, critically assess the crisis, the lead-up phase, crisis stage, and post stage. Consider the role and response by the organisation’s leadership. Could the crisis have been averted? What was the organisation’s leadership response and how did it conform or not with leadership theory? What leadership lessons have you learned from this crisis?

Tips: The crisis may have been at a hotel in your home country or in Australia. Ensure contextualisation of the crisis within scholarly and peer review literature. Description of the crisis alone will not satisfy this assessment task. You may not choose a crisis that has already been subject to extensive academic analysis, i.e. the aim is not to summarise the findings of other writers but for you to critically examine the crisis.

Use SCU Harvard Referencing and ensure Intext citations contain author, year and page number.

Marking Criteria

Selection of an appropriate organisation and/or crisis

Clear overview of the situation

Synthesises peer-review journal articles relating to authentic leadership within the analysis

Draws findings that are relevant to hospitality sector leadership

Accurate and consistent Intext citations and a Reference List (using SCU Harvard)

Assessment 3: Case study

This assessment is for these students only: Brisbane - Hotel School; Melbourne - Hotel School; Sydney - Hotel School.

Students will be provided with a Case Study that will be uploaded on BlackBoard in Week 8.

Purpose

The assessment purpose is to make critical analysis of the case study and to show a level of appropriate reflection.

Marking Criteria

Clear critique of the Caside Stidy

How does the case Study inform my thinking about leadership in hispitality/hotel

sector Use of peer-review journal articles to support my analysis  

Accurate and consistent Intext citations and a Reference List (using SCU Harvard)

Timetables

Suggested study timetable

This timetable applies to the Australian study period. It may be varied for students studying elsewhere. Please confirm dates with your local tutor.

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