This guide outlines:
§ information on how the practical placement will work
§ your rights and responsibilities while on placement
§ Placement Hours Log – for logging all your hours that you work.
What is a practical placement?
A practical placement, or work placement, is a structured workplace learning program that requires you to attend an actual industry-relevant workplace and work as if you were an employee. This helps you to practice your real work skills and prepares you for entry into a qualified role in the workforce. Your placement will:
§ help you link knowledge and skills with jobs
§ help you to better understand theory you have learnt by putting it into practice
§ give you hands-on experience in the workplace
§ enable you to demonstrate skills that are required for completion of this qualification.
Placement is an assessable component of your course and is linked to specific units within your program of study.
You may be familiar with the term ‘work experience’. Placement is different from work experience – instead of simply observing what goes on, you will be given the opportunity to complete tasks to demonstrate skills related to your program. You will do these tasks under the supervision of a workplace supervisor or your assessor (during their workplace visits).
Benefits of participating in a practical placement
You will have the opportunity to:
§ get experience in the industry that will help you develop and enhance your skills and knowledge
§ apply the knowledge and skills learned during your course in a workplace setting
§ get to know an employer.
Do I have to do work placement?
Yes, work placement is a compulsory part of your course.
Work placement is a valuable learning tool and it will give you a wealth of experience and knowledge when it comes to preparing you for work in the industry.
It is a good opportunity for you to learn from your workplace supervisor, get valuable feedback and it is also one of the ways we ensure you have the skills required by this qualification. It enables us to see that you can apply everything you have learnt in a real-life work environment.
The hours for placement set out above are a documented requirement of the qualification and some of the units in your course. You will therefore not be able to be signed off on your qualification (and some units) until all of the hours have been completed.
How does placement work?
It is your responsibility to source work placement; however, we will help you if required.
When a potential workplace has been sourced for your placement, we will first meet with the host workplace either in person or over the phone to ensure it is a suitable workplace for you to complete your placement at. We need to make sure that the workplace will have someone who can take on the role of the Workplace Supervisor toensure you are inducted to the workplace appropriately, ensure you learn during your placement, give you feedback along the way, and liaise with us about your progress.
Once we have confirmed suitability of the workplace, we will confirm the placement by completing a Practical Placement Agreement. This will outline the details of the placement arrangements including when you will work, who the supervisor is and confirm responsibilities of you as the student, the workplace and Elite Academy Australia as the RTO. We will give you and your host workplace a copy of the agreement before placement starts.
You should make sure you make arrangements with your host workplace prior to starting your placement to ensure you understand requirements and expectations. This meeting will give you and your host workplacetime to get to know each other and to make sure that the placement will work for both parties.
If,at any time during your placement, you are experiencing any issues please contact your trainer/assessor to discuss them.
The host workplace will also communicate with us if they are experiencing any problems. If required, a placement can be cancelled if requested by the workplace as it is a voluntary service they are offering. If this occurs, we will work with you to work out options for completing your placement hours.
Recording your placement hours
You must keep a record of work placement hours you complete.
A Placement Hours Log for recording hours has been provided in this booklet.
You will need your Workplace Supervisorto sign off at the end of each shift. It is important that you keep this up to date at all times and do not lose your log. The log is used as evidence that you have completed required hours and if it is lost, you will need to repeat hours.
What are my responsibilities during work placement?
§ During your placement you are expected to behave like any other employee and follow the rules of the workplace and instructions provided by your Workplace Supervisor.
§ If you are not sure about any instructions that you’re given, ask questions straight away. Do not do something if you are unsure of what you are supposed to do.
§ Make sure you arrive on time and do not go over time when taking breaks.
§ Contact your Workplace Supervisor prior to your allocated start time if you are unable to attend work due to sickness or any other reason. You will need to make up the time lost.
§ You may be required to wear a uniform for your shifts. Please make sure you discuss whether this is required at your meeting with the workplace prior to starting.
§ A key requirement of your placement is to ensure you complete the workplace tasks and/or assessment requirements that involve workplace documents or practices. Make sure you look through the requirements of your learning tasks and assessments of each unit/cluster prior to your placement so you know what information to collect and complete while you are there.
In addition, you must:
§ work within the hours identified on the Practical Placement Agreement
§ be punctual and reliable at all times
§ work safely at all times by following workplace policies and procedures
§ be aware of and adhere to ethical standards at all times
§ advise your assessor and your supervisor if you will be absent from a scheduled work day before your shift is due to start
§ advise your Trainer/Assessor if there are any changes to the arrangements with your work placement
§ advise your supervisor of any upcoming visits from your Trainer/Assessor
§ advise your assessor and your supervisor if you will be absent from a scheduled work day before your shift is due to start
Will I be paid while on placement?
No, work placements are unpaid.
During your first day of placement, your host workplace will provide you with an induction to the workplace. This induction will include:
§ times for starting, finishing and breaks
§ names and roles of key personnel
§ location of facilities
§ procedures to be followed if there is an accident or emergency
§ risks or hazards on the job
§ workplace health and safety practices used in your workplace
§ treatment of confidential information
§ expectations of you during your placement
§ any other relevant information.
What should I take with me to my work placement?
When attending work placement there are three main things you must take with you:
§ Student’s Guide to Practical Placement (this booklet):
Take this with you each time you go to the workplace – your supervisor must sign off each attendance (see the Placement Hours Log in this document).
§ Lunch and snacks:
It is not compulsory for you take any lunch or snacks; however, it is always a good idea to have something with you as you are often restricted to 30 minutes for lunch.
When taking food to placement, you must check with the workplace if there is any food you are not allowed to take due to allergies (for example, there may be a ‘no nuts’ policy). You must follow your workplace’s policy regarding food at all times.
What if I have an accident at work?
If you have an accident at work, immediately report it to your Workplace Supervisor, who will tell you what to do next.Make sure you also contact your Trainer/Assessor straight away to let them know.
An accident form has been provided in the Appendix at the back of this booklet. If you have an accident you must fill this out and give your Workplace Supervisor a copy. You will also need to give a copy to Elite Student Support officer.
You may be able to claim WorkCover compensation if you are injured.
Any general queries in regard to WorkCover insurance eligibility matters should be directed toFTA Insurance Pty Ltd
PO Box 21 Roseville NSW 2069
Ph: 02 9003 1660
Web site: www.FTAinsurance.com.au
Placement is a hands-on tool for you to learn about your chosen industry. Your Workplace Supervisor will explain your duties. Placement is an invaluable experience and will help you to build work skills that will stay with you throughout your working life.
Make sure you listen to the direction given by your Workplace Supervisor. You are there to learn from them and they are in their position as they have experience in this industry. Take their direction and do not think you know more than them or get defensive.
Personal Presentation and Dress code
When attending placement, you are representing our training organisation and you are required adhere to your host employer’s dress code.
Make sure you show up for each shift with professional presentation. That means ensuring your hair, face and clothes are clean, neat and tidy and your clothing is appropriate.
Consider your personal appearance and hygiene. Your hair should be tied back neatly and personal hygiene is a priority.
Make sure you check with your Workplace Supervisor about their expectations for your clothes. They may require you to wear a uniform. If not make sure your clothing is suitable for the job and non-offensive. As general rules:
§ Wear enclosed non-slip shoes (no thongs or very high heels)
§ Do not wear clothes that have a printed message, slogan, political messages, picture or art depicting drugs, alcohol, smoking, sex, weapons, violence, or that are obscene or disrespectful
§ Do not wear dresses or skits that are too short or revealing of cleavage
§ Do not wear sheer of mesh clothing or clothes that expose the midriff.
If you wear inappropriate clothing or footwear, you will be sent home and that day will not count towards your placement hours.
As mentioned previously, you must wear your ID card at all times while out on placement.
If you are a smoker, you must wash your hands after smoking.A student must not smell of nicotine. Make sure you follow the workplace’s policy regarding smoking, and smoke well away from the building.
Do not take offence to constructive criticism – your supervisor wants you to gain valuable knowledge and become better at working in your chosen industry.
Listen to your supervisor and take on board their feedback so you can improve. This will make you more equipped to be a great employee when you enter the workforce.
Again, if you feel like you are being treated unfairly, let your assessor know immediately.
Use your initiative
Using your own initiative is the best way to help yourself in the workplace. Your Workplace Supervisor will notice that you do this (even if you don’t think they do) and they will inform your assessor of your progress and attitude.
If you have nothing to do or have finished a job early, you should ask other staff if they would like some help. Make sure you do not stand around and do nothing – this will reflect badly on you and your work ethic.
Under no circumstances must you arrive for your shift under the influence of drugs or alcohol.
Illicit drugs or alcohol cannot be taken to placement.
Failure to comply with this will result in the withdrawal of your placement and cancellation of your training program. We have zero tolerance of this behaviour.
Smoking is only allowed during designated breaks, if allowed by your host workplace. If you wish to smoke, make sure you check with your host workplace about their smoking policy and designated smoking areas.
If you fall behind in your hours for any reason, you will need to make up any missed hours. You will need to organise a suitable make-up time with your Workplace Supervisor and your assessor.
By not keeping up with your hours, your assessor will not be able to complete their observations. Please note that this will result in you not completing your program.
You must complete all required placement hours in order to complete your qualification.
You must follow all occupational health and safety requirements of your host employer at all times. Not complying with these requirements will jeopardise not only your own personal safety, but also the safety of those around you. The workplace has a duty of care to their clients, and this will be a clear breach of this policy.
Following these requirementsincludes:
§ wearing safety equipment and protective clothing when required
§ following all safety procedures
§ making sure you immediately inform your supervisor and your assessor if there are any accidents or incidents.
If you have a medical condition that could affect your performance while attending placement, you will need to inform both your assessor and your supervisor.
You will need to obtain a medical certificate to cover any time lost on placement, as well as a medical clearance to return to your placement.
When attending placement, the following is defined as unacceptable behaviour:
§ Rudeness to staff, other students, clients and trainers/assessors
§ Failure to comply with the workplace’s workplacehealth and safety requirements
§ Using mobile phones or any other electronic devices during shifts
§ Breaking privacy and confidentiality. This could be either by disclosing private information including names of students, staff, clients or trainers/assessors, the name of any workplace or other organisation, or discussing any incident that may have occurred.
§ Possessing banned substances or appearing under the influence of banned drugs
§ Not responding to requests from the supervisor or assessorto address any identified issues
§ Failing to comply with the workplace’s policies and procedures
§ Failing to comply with our own policies and procedures
§ Not notifying your supervisor and assessor in regards to illness
§ Continuously leaving placement early, arriving late or taking extensive breaks
§ Discussing details of staff, students, clients or incidents on any form of social media.
If you are identified as displaying any form of unacceptable behaviour,you will have a meeting with your assessor and your supervisor to discuss the issue and find a resolution.
If you are found using or possessing a banned substance (for example, you are intoxicated or under the influence of drugs), you will be asked to leave the workplace. You will be required to report to us immediately.
This behaviour can result in the cancellation of your enrolment.
Issues arising during work placement
Weare committed to providing a quality service that fosters student’s efforts in reaching competency. Therefore, if you feel that you are not learning skills as required, or there are any other serious issues arise regarding placement, please contact your assessor immediately so positive strategies can be put into place to help all concerned.
Where matters cannot be resolved, a cancellation of placement form should be completed after consultation with all parties.
It is our responsibility to provide support to all parties, monitor the progress of the placement and to resolve any problems that may occur.
Contact your assessor at any time if you have any questions or issues that need discussion. Your supervisor will be encouraged to contact us if they have any concerns about your progress and/or about any tasks and/or evidence that needs to be supplied about your skills and abilities while on placement.
For any questions or concerns that arise during the placement, please contact your representative. (Details can be found in your placement agreement.)
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