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B01SYAD310 Systems Analysis and Design

B01SYAD310 Systems Analysis and Design

B01SYAD310 Systems Analysis and Design



This assignment requires you to demonstrate an ability to present a sound argument showing reasonable decision-making and evaluative skills based on the material learned and to demonstrate ability to research and use credible references to aid the decision-making process and the presentation of the argument. More specific details about the assignment description are provided as Project Description at the end of this document. 


See in Project Description at the end of this document. 


See in Project Description at the end of this document. 


Assignments should usually incorporate a formal introduction, main points and conclusion, and will be fully referenced including a reference list.


The work must be fully referenced with in-text citations and a reference list at the end. We strongly recommend you to refer to the Academic Learning Skills materials available in the


Moodle. For details please click the link http://moodle.kent.edu.au/kentmoodle/course/view.php?id=5 and download the file “Harvard Referencing Workbook”. Appropriate academic writing and referencing are inevitable academic skills that you must develop and demonstrate. 

We recommend a minimum of FIVE references, unless instructed differently by your lecturer. Unless specifically instructed otherwise by your lecturer, any paper with less than FIVE references may be failed. Work that includes sources that are not properly referenced according to the “Harvard Referencing Workbook” will be penalised. 

Marks will be deducted for failure to adhere to the word count – as a general rule you may go over or under by 10% than the stated length. 



High quality work must be fully referenced with in-text citations and a reference list at the end. We recommend you work with your Academic Learning Support (ALS) site (http://moodle.kent.edu.au/kentmoodle/course/view.php?id=5) available in Moodle to ensure that you reference correctly.


References are assessed for their quality. You should draw on quality academic sources, such as books, chapters from edited books, journals etc. Your textbook can be used as a reference, but not the lecturer notes. We want to see evidence that you are capable of conducting your own research. Also, in order to help markers determine students’ understanding of the work they cite, all in-text references (not just direct quotes) must include the specific page number/s if shown in the original. Before preparing your assignment or own contribution, please review this ‘YouTube’ video by clicking on the following link: Plagiarism: How to avoid it



You can search for peer-reviewed journal articles, which you can find in the online journal databases and which can be accessed from the library homepage. Wikipedia, online dictionaries and online encyclopaedias are acceptable as a starting point to gain knowledge about a topic, but should not be overused – these should constitute no more than 10% of your total list of references/sources. Additional information and literature can be used where these are produced by legitimate sources, such as government departments, research institutes such as the NHMRC, or international organisations such as the World Health Organisation (WHO). Legitimate organisations and government departments produce peer reviewed reports and articles and are therefore very useful and mostly very current. The content of the following link explains why it is not acceptable to use non peer reviewed websites: Why can't I just Google? (thanks to La Trobe University for this video).


Project Information


Case Study 

Epping Medical Centre 

Epping Medical Centre (EMC) is small private practise in North West Sydney. The centre has grown recently and the owner, Sam Petra, wants to develop new information system to handle all business operation. Their current system is inadequate to provide real time information to medical staff and access to medical information and patient need to go physically to centre to retrieve their medical report. 


As IT consultant you began your systems analysis phase by conducting interviews, reviewing existing reports, and observing office operations. The EMC medical team perform service and medical procedure which are coded. Code consist of two digit suffix and seven numeric digit. The new system will provide opportunity for significant cost saving for EMC, and will help medical staff to go online and update medial information, check record and schedule appointment as well as provide convenience for patient. The clinic required various report you learned during your fact-finding exercise. 

Hourly appointment report, which shows the patients who are to be reminded of their next day’s appointments. Information such as patient id, P_name, contact, appointment time,


need to be recorded


Daily appointment list for each provider. Information such as scheduled appointment times,


P_names, and procedure to be performed, including the code and description.


Weekly provider report that lists each of the providers and the weekly charges, plus a


monthly and yearly summary.


Report on weekly patient statement, which includes the date, household name and contact,


balance, total charges, total payments, and balance. Monthly Insurance Company Report. 

Addition to all the listed report, the EMC would like automated e-mail and text messaging capability for sending patient reminders on appointment scheduling time. Finally, the new system needs to track employee schedules, vacation information and payment.


For this project prepare report on type of information system, fact finding method most appropriate, system development and draw Use case diagram, DFD, ERD diagram and show their relationship.


You are free to make any assumptions, but please mention them clearly in your report.

Write report on following question (12 marks)


1.       What types of system requirements will you focus on for EMC? Explain each one in detail.


2.       What fact-finding methods you think is appropriate for collecting information from employees at EMC? Suggest at least three methods, and explain the pros and cons of each.


3.       Describe two systems development tools and two development methods you can used for system development for EMC.


Modelling Exercise (18 Marks) 

1.       Create a use case diagram for EMC.


2.       Prepare a context diagram for EMC information system.


3.       Prepare a diagram level 0 DFD for EMC. Be sure to show numbered processes for handling patient information, appointments, and report processing.


4.       Create an initial ERD for the new system that contains at least four entities.


5.       Analyse each relationship to determine if it is 1:1, 1: M, or M: N.




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