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ASSIGNMENT 1: LITERATURE REVIEW

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ASSIGNMENT 1: LITERATURE REVIEW

Introduction

This study will make a discussion on the Wesfarmers and its business policies implemented within the market. A discussion will be done on the company structure on the basis of the job roles of the employees. Depending on the structure evaluation will be done on the challenges faced by the company. Challenges in the operational management will be discussed in this study. This study will discuss the system acquisition method followed by Wesfarmers and will evaluate the advantages of using the commercial software, customized software, and the ERT and will. A discussion will be done on the differences in between them. In this study, the sales process will be reviewed by the Wesfarmers. A discussion will be done on the development of the software and evaluation will be done on the adoption of that software. This study will evaluate the current market and be depending on that will make a discussion on the leaders in the market. A discussion will be done on the advantages of the competition in the market. In this study, the evaluation will be done on the possible challenges for both the customers and the users for using the accounting software in the enterprises.  

Part 1

1. Current Structure of the organization

Wesfarmers is one of the biggest companies in Australia as in the Business year 2017 it was one of the listed Australian companies which earned the most revenue. Wesfarmers has many businesses in Australia. Generally, they earn the most in the sector of Cole’s supermarkets and bunning warehouse. In every department, the structure is the same but the higher authority of Wesfarmers takes care of all the departments. Generally, the director board takes care of the whole business and business planes. In the year 2017 Rob Scott was selected as the managing director of Wesfarmers limited. The board of directors includes non-executive chairman, non-executive director, and the managing director. At present non-executive chairman of Wesfarmers is Michael Chaney AO. The non-executive directors are Paul Bassat, James Graham AM, Tony Howarth AO, Wayne Osborn, Diane Smith-Gander, Vanessa Wallace, and Jennifer Westacott (wesfarmers.com, 2018). Under the directors and the members of the board of directors, there are Chief Financial Officer, Group General Counsel, Managing Director, Chief Executive Officer, Company Secretary, Chief Human Resources Officer, and Executive General Manager. Under Rob Scott, the Company Secretary is Linda Kenyon. The human resource is taken care by the Chief Human Resources Officer at present this position is handled by Jenny Bryant. She takes care of all the human resource management of all the sectors of Wesfarmers. Under her, there are departmental Human resource managers who take care of the human resource of dedicated sectors. The financial part of the company is taken cared by Anthony Gianotti who is the chief financial officer of Wesfarmers. Under him, there are the financial officers for every department of Wesfarmers. Maya Vanden Driesen is working with Wesfarmers since 1993 and now she is the Group General Counsel. Managing director for the business development of Wesfarmers is Edward Bostock. He was appointed as the in December 2017 takes care of the males and the marketing portion of the company. Under him, the unit of Wesfarmers is Marketing head, marketing manager, Zonal sales manager, and Area sales manager. The CEO of the departmental stores of Wesfarmers is Guy Russo who takes scare of the business mainly of the retail section of Wesfarmers.  

2. Operational Challenges depending on the structure

The companies mainly maintain the goals in order to maintain the reputation in the market which is keeping the current customer base, Increase market share, develop high margin products, and decrease operational expenses (catalogue.pearsoned.co.uk, 2018). Depending on the above factors the operation of the company is defined. In order to maintain the business, there may be some challenges in operating the business of the company which is alliance, Organisational structure, staffing, decision making, growth strategies, Investments, Project Value Methodology, Determining customer needs and pricing. As mentioned by Nasser and Tariq (2015), there are several challenges that occur due to the organizational structure.  There are several models is used in an organizational structure which are Telecommunications Management Network (TMN) model,  Provisioning, Assurance, and Usage (PAU) mode, and Telecommunications Operations Map (TOM). These models can be categories into two parts which are Mechanistic structures and the other is Organic structures. Mechanistic structures designed in such a way that the control of a single person is narrowed. This design is done depending on the specialization and high centralization. Wesfermars has concentrated in a different model which is similar to Organic structures. The higher keys have the Haigh span of controls as the organizations run the business in many sectors. The main challenges faced in the structure of the company are the wide span of control of the higher authorities, decentralization, low departmentalization and a long chain command. The main challenge is due to the long chain in the company which makes gape in between the response and acts as barriers to a sound communication.  

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